Centro de ajuda
74 guias do Kool. Mensagens, chamadas, reuniões, o seu email, o seu lado social e tudo sobre a sua conta, escritos pela equipa que constrói a app.
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Start here
Create your account, set up your profile and learn your way around the five tabs.
9 artigosMessages and groups
Chats, groups, attachments, voice notes, editing, archiving and everything the composer can do.
10 artigosCalls and Live
Audio and video calls, call links, voicemail, picture in picture and going Live.
7 artigosMeetings
Schedule, invite guests, run the room, record it and let Akili write the recap.
6 artigosMailbox
Connect Gmail, Outlook, Yahoo or any IMAP account and handle your email inside Kool.
5 artigosStories, posts and clips
Share a moment, build a profile, save what you like and choose how your feed is ordered.
6 artigosAkili, your assistant
The assistant inside Kool: chat, voice mode, recaps, email summaries and translation.
5 artigosNotifications
What Kool sends you, where to tune it and what to do when nothing arrives.
3 artigosPrivacy and safety
Decide what you share, report what does not belong here and understand how moderation works.
5 artigosAccount and security
Sign in, two factor authentication, devices, app lock, your data and closing your account.
6 artigosMoney, coins and ads
What costs nothing, what sponsored posts are and how coins work.
3 artigosWhen something breaks
The usual suspects, in the order worth trying, plus how to report a real bug.
5 artigosRules and legal
The rules of the place, who runs Kool, and where the formal documents live.
4 artigosAinda com dúvidas?
Escrever ao suporte
Diga o que fez, o que esperava e o que aconteceu. Inclua a versão da app, que está no fundo do seu perfil.
support@k00l.appVer o estado do serviço
Estado em direto de cada parte do Kool, incidentes atuais e o histórico de cada um.
status.k00l.appCentro legal
Privacidade, termos, cookies, segurança, subcontratantes e o centro de confiança.
k00l.app/legal