Close your account

How to delete everything, and what to do before you press it.

This one is permanent, so read the list before you tap it.

Before you close

  1. Export your data if you want a copy. See Download your data.
  2. Save any photos or videos you only ever posted to Kool.
  3. Tell the people who message you here where to find you next.
  4. Disconnect your email accounts if you would rather do that explicitly.

Close it

  1. Open your profile hub and tap Profile settings.
  2. Scroll down and tap Close account.
  3. Read the confirmation and tap Close account again.

Kool states what goes: your account, your messages, your posts and your connected email accounts, permanently, and it cannot be undone.

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