Account and security

Sign in, two factor authentication, devices, app lock, your data and closing your account.

• How signing in worksWhy there is no password, and what protects your account instead.
• Turn on two factor authenticationAdd an authenticator app and keep your recovery codes somewhere safe.
• See and revoke active devicesEverywhere your account is signed in, and how to cut one off.
• Lock the app with Face ID or a PINStop anyone who picks up your phone from reading your messages.
• Download your dataExport a copy of what Kool holds about your account.
• Close your accountHow to delete everything, and what to do before you press it.